FAQ


Find answers to common questions about DTF transfers, custom gang sheets, custom T-shirts, personalized apparel, artwork preparation, pricing, and ordering from Southern Girl Customs in Ocala, Florida.

1. What products does Southern Girl Customs offer?

Southern Girl Customs offers high-quality DTF transfers, custom DTF gang sheets, personalized T-shirts, custom apparel, custom merchandise, and 3D-printed products. We serve individuals, businesses, clothing brands, schools, teams, organizations, and event planners.

2. What is a DTF transfer?

A DTF transfer, or direct-to-film transfer, is a printed design that is applied to a garment using a heat press. DTF transfers can produce vibrant colors, fine details, and durable results on many light and dark-colored fabrics.

3. What DTF ordering options are available?

We offer three convenient ways to order:

  • Rolling DTF Gang Sheet Builder: Arrange multiple designs online and create a custom-length gang sheet.

  • Upload Your DTF Gang Sheet: Upload a completed, print-ready gang sheet using one of our fixed size options.

  • DTF Transfers by Size: Order individual transfers using your required width and height.

4. How much do DTF transfers cost?

Our DTF products are priced at $0.02 per square inch.

The pricing formula is:

Width × Height × $0.02

For example, a 10″ × 10″ transfer contains 100 square inches:

10 × 10 × $0.02 = $2.00

5. What sizes are available for DTF gang sheets?

Our gang sheets have a fixed width of 22 inches. Available lengths begin at 12 inches and extend up to 300 inches.

The Rolling DTF Gang Sheet Builder calculates the finished length automatically. The Upload Your DTF Gang Sheet product provides fixed size options.

6. What is the difference between building and uploading a gang sheet?

Choose the Rolling DTF Gang Sheet Builder if you want to upload individual designs and arrange them using an online builder.

Choose Upload Your DTF Gang Sheet if your complete gang sheet is already designed, correctly sized, and ready for printing.

7. What artwork format should I submit?

For the best printing results, submit a high-resolution PNG file with a transparent background. Artwork should preferably be created at 300 DPI and submitted at the exact size you want printed.

Low-resolution, blurry, pixelated, or incorrectly prepared artwork may affect the finished print quality.

8. Will you remove the background from my artwork?

Customers should submit artwork with the background already removed unless design assistance has been arranged separately. A white background in an image may print as part of the design.

Always review your file carefully before submitting your order.

9. Should I mirror my DTF artwork?

Please submit your artwork in its normal, readable orientation unless the product instructions specifically tell you otherwise. Review your design carefully before uploading to ensure all text, spelling, dimensions, and design elements are correct.

10. What fabrics can DTF transfers be applied to?

DTF transfers commonly work on cotton, polyester, cotton-polyester blends, and several other heat-compatible materials. Because fabrics and heat presses vary, always test an unfamiliar garment or material before completing a large production run.

11. Do I need a heat press?

A heat press is strongly recommended for consistent temperature, pressure, and professional results. A household iron may not provide the even heat and pressure required for proper application.

Always follow the recommended DTF pressing instructions before applying your transfer.

12. Do you offer custom T-shirts and apparel?

Yes. We create custom T-shirts and personalized apparel for individuals, businesses, clothing brands, schools, sports teams, family events, graduations, birthdays, holidays, organizations, and special occasions.

Customers can provide their own idea or shop from our available design collections.

13. Can I order only one custom item?

Product minimums may vary depending on the item, design, and customization method. Contact us with your requested product, quantity, size, and artwork so we can confirm the available options.

14. Can you help with a custom design or special request?

Yes. If you have an idea but are unsure how to prepare it, contact us before placing your order. Please include your preferred product, quantity, dimensions, needed-by date, and any reference images that explain your vision.

Additional artwork or design fees may apply depending on the work required.

15. Do you serve customers outside Ocala, Florida?

Yes. Southern Girl Customs provides custom DTF printing in Ocala, Florida, with convenient online ordering for customers across the United States.

16. How long will my order take?

Production times may vary based on the product, order quantity, artwork quality, customization requirements, and current order volume. Any shipping time is separate from production time.

If your order is needed for a specific date, contact us before ordering to confirm availability.

17. Can I change or cancel my order?

Because many products are customized, production may begin shortly after an order is submitted. Contact us immediately if you need to request a change or cancellation. Changes cannot be guaranteed once production has started.

Please review our Return and Refund Policy for complete details.

18. What should I do if there is a problem with my order?

Contact us as soon as possible at southerngcustoms@gmail.com and include:

  • Your full name

  • Order number

  • A clear description of the issue

  • Photos showing the product, transfer, packaging, and shipping label when applicable

We will review the information and provide the appropriate next steps.

Still Have Questions?

Our team is ready to help you choose the right DTF transfer, gang sheet, custom apparel, or personalized product for your project.

Phone: (352) 561-8309
Email: southerngcustoms@gmail.com
Location: 1736 SE 12th Avenue, Ocala, FL 34471

Contact Southern Girl Customs today and let’s bring your custom idea to life.